The “Community Tech Workers”: A Community-Driven Model to Support Economic Mobility and Bridge the Digital Divide in the U.S.

Information and communication technologies allow individuals to apply for benefits like health care and housing, to have groceries delivered to their homes, to schedule/attend healthcare appointments, and to apply for employment. However, digital inequalities in terms of access, use, and self-efficacy reflect offline socioeconomic inequalities and pose a serious threat to today's increasingly tech-reliant society.