Yao, Z., Zhu, H., & Kraut, R. E. (2022). Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer Mental Health Community. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW2), 24. http://doi.org/10.1145/3555200
Zheng Yao
First name
Zheng
Last name
Yao
Yao, Z., Weden, S., Emerlyn, L., Zhu, H., & Kraut, R. E. (2021). Together But Alone: Atomization and Peer Support among Gig Workers. In Proceedings of the ACM on Human-Computer Interaction (Vol. 5). http://doi.org/10.1145/3479535
Yao, Z., Yang, D., Levine, J. M., Low, C. A., Smith, T., Zhu, H., & Kraut, R. E. (2021). Join, Stay or Go?: A Closer Look at Members’ Life Cycles in Online Health Communities. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1), 22. http://doi.org/10.1145/3449245